Here are the answers to some frequently asked questions about cocodot.
How much does cocodot cost?
Can I use cocodot for my corporation?
What is cocodot's privacy policy?
When does my membership expire?
How do I use my promotional code?
How do I use cocodot with Facebook?
How do I import my contacts into my address book and
create contact groups?
How do I upload my own designs?
When will music and/or video be available on the site
to add to invitations and cards?
Can I gift a cocodot membership to someone?
How can I make suggestions on the site?
How do I report a bug?
How do I cancel an event once the invitations have been sent?
How much does cocodot cost?
We offer a variety of membership packages to suit all of our users.
The cocodot pricing guide can be found by clicking on the PRICING link
located at the bottom of every cocodot page.
Back to top
Can I use cocodot for my corporation?
Yes! We have a Corporate ~ Office category featuring
invitations that are appropriate for corporate events.
We invite corporations of all sizes to take advantage of
the time-saving event management features offered by cocodot.
Back to top
What is cocodot's privacy policy?
The cocodot Privacy Policy, as well as our
Terms of Service can be found by clicking on
the corresponding links located at the bottom of every cocodot page.
Back to top
When does my membership expire?
Memberships expire one year from the date of purchase.
Back to top
How do I use my promotional code?
To use your promotional code, go to cocodot.com, register for an account, and create a card,
invitation, or stationery. When you get to the checkout page, you will be prompted to enter
your promotional code.
Back to top
How do I use cocodot with Facebook?
Facebook is in the process of changing some of their services, and we are working with them
to make the Facebook connection easier and more convenient for our users. At the moment, all
invitations and greetings sent to Facebook friends are received through their notifications. The
notification window is located at the bottom right side of the Facebook page when a user is
logged in. We realize this is not ideal, and we are excited about our new negotiations with
Facebook. Please stay tuned for new Facebook delivery options coming soon.
Back to top
How do I import my contacts into my address book and create contact groups?
Contacts can be added to your address book from a wide range of sources including, but not
limited to, Facebook, Hotmail, and Excel. Through your personalized Dashboard, located at the
top right corner of every page, you can add and manage your contacts with ease. To upload
contacts, simply click on the Address Book tab in your Dashboard and follow the prompts. Once
your contacts are uploaded, you can create groups by clicking on the Groups option on the top
right side of your Address Book.
Back to top
How do I upload my own designs?
To upload your own designs or photographs to cocodot, simply choose UPLOAD YOUR PHOTO
category on the left side of the page, and then click on the Templates ~ Collages sub-category.
Select the card that reads UPLOAD 5x7 PHOTO OR ARTWORK, then click on the Upload a Photo, and
choose an image from your files. You can then transform your uploaded image into a
personalized card or invitation with the addition of text boxes, using any of the fonts in the
cocodot library.
Back to top
When will music and/or video be available on the site to add to invitations and cards?
The music feature for cocodot is currently under construction and will be available soon.
Back to top
Can I gift a cocodot membership to someone?
This exciting feature is currently under construction and will be available very soon.
Back to top
How can I make a suggestion on the site?
We are constantly trying to improve on the cocodot experience for our users. Your feedback is
very important to us. We invite you to share your comments and suggestions by clicking on the
Feedback Forum tab, located on the far left side of every cocodot window.
Back to top
How can I report a bug?
If you encounter a problem, you can report it to us from the Feedback Forum tab, located on
the far left side of every cocodot window. Please click on REPORT A BUG, and tell us all about it.
Back to top
How do I cancel an event once the invitations have been sent?
To cancel an event, go to your account dashboard, located in the top right corner of any cocodot
page, and click on the 'x' located to the right of the event. If you are sure you would like to
cancel, click 'yes' in the next window. The recipients who have already received the invitation
will see the message 'This Event is Invalid' when they click on any link related to the event.
Canceled events are not eligible for a refund.
Back to top